FAQs

Virtual Assistants are a great asset to any team, as they are professional specialists that can be located anywhere in the world. What's more, most VAs come with impressive qualifications and long resumes of successful projects. Higher Focus Media selects the best of the best when it comes down to hiring Virtual Assistant talent.

 Our Virtual Assistants benefit of working from home, allowing them to save time on their commute, getting dressed and arriving at a workplace. This flexibility is a big appeal for them and enables them to provide quick service when needed.

 Our Virtual Assistants are very versatile, capable of completing most tasks they can do from anywhere. This means you don't have to hire an in-house employee and can still get the same level of quality service as a regular office employee.

From menial day-to-day tasks to rigorous marketing or prospecting campaigns, Virtual Assistants are extremely versatile in the range of tasks they can shoulder and deliver great quality of work.

 Absolutely. We here at Higher Focus Media give our esteemed customers Timedly, which is a tracking software that we developed in-house and at no cost. The tool also takes automated snapshots of Virtual Assistants' screens regularly as well.

To ensure work is done efficiently and consistently, our Virtual Assistants are divided into teams and each team has a Team Manager to manage their daily activities. 

 It's no secret that Virtual Assistants can be incredibly helpful in many situations. They can take some of the stress and pressure off you, freeing up your time & allowing you to focus on other tasks. If your workload is becoming overwhelming, with extended hours and higher stress levels, then it may be time to consider bringing in a VA.

It is advisable to handover all time-consuming, non-income generating tasks to a Virtual Assistant. This frees up your valuable time and helps you focus on activities that bring in revenue.

 Yes. Our Virtual Assistants work on a schedule you select for them. 

 An in-house employee would need to be provided with a salary and their office infrastructure costs need to be taken into consideration. These include rent for commercial space, furniture and equipment, such as cubicles, computers and printers; along with office security costs. Plus the additional tax liability for w-2 employees is not always the ideal work relationship.  

We are a renowned provider of Virtual Assistant services and regularly receive numerous applications for talented candidates. We have a very diligent talent team who meticulously search for the best applicants with experience, unique skill sets and great characters.

It's essential for a client and Virtual Assistant to be well-matched for their relationship & success. To ensure this, we conduct skill set and personality assessments to help with placement.

Absolutely. All our Virtual Assistants speak English natively and offer knowledge of various regional dialects and accents. You always pick a Virtual Assistant candidate based on your match with them. 

For most of our packages, we offer dedicated Virtual Assistants for our clients. We select several candidates for onboarding clients that meet their requirements. Then, clients get to interview each candidate and select the one who is the best fit for them and their company.  

Absolutely. We have someone to suit your needs no matter what they may be. For instance, a real estate agent can offload some of their workloads to Virtual Assistants. A single Virtual Assistant can handle their agenda, bookings and other appointments. 

To measure the success of a Virtual Assistant, there is no hard and fast timeline. However, a 90-day period should be sufficient to observe how beneficial they are. Moreover, usually their worth can be seen much earlier than this timeframe.

Hiring a Virtual Assistant can be beneficial for businesses from the get-go by decluttering your to-do list. In the first month or even two weeks, you will likely see results due to their help in streamlining your processes and expanding your reach.